Listing ID #10097
Vice President of Operations / Business Development (Open to Relocation)
Candidate: #191913
Current Position: Vice President of Operations / Business Development
Industry: Oil & Gas – Downstream / Convenience Retail
Experience: 15+ years
Education: MBA
Scope:
Executive operations leader with 15+ years of experience overseeing large-scale multi-unit fuel, convenience retail, and franchise operations across branded petroleum networks. Responsible for a $900M P&L and 250M fuel gallons annually across 200+ franchise locations spanning three states. Leads enterprise operational execution, franchise performance, operator development, customer experience initiatives, compliance programs, and strategic growth initiatives across a large multi-site retail network. Proven success driving operational excellence, franchise expansion, loyalty growth, financial performance, and field leadership development while partnering closely with executive leadership, franchisees, suppliers, and cross-functional teams.
Accomplishments:
• Owned and managed $900M P&L and 250M annual fuel gallons across 200+ fuel and convenience retail locations.
• Led multi-state operations strategy and execution across a large franchised retail network.
• Developed and launched a performance-based operator incentive program achieving 98% adoption in year one while improving merchandising compliance, operational standards, and fuel volume growth.
• Increased customer loyalty participation and improved customer experience scores across the retail network.
• Executed 24+ operator transitions and multiple large-scale conversion initiatives to strengthen network performance and long-term operational alignment.
• Sourced, sold, and onboarded 30+ franchisees generating more than $2M in franchise development revenue.
• Tripled franchise sales funnel velocity through CRM implementation and marketing automation enhancements.
• Reduced retail repair expenses by 5% through operational process improvements and tighter capital controls.
• Conducted 3,500+ annual site inspections utilizing operational analytics and compliance tools to improve accountability and execution standards.
Haskel Thompson & Associates: Since our founding in 1979, we have been the go-to recruiting firm within Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization. For more information about this candidate, please contact Jessica Kennedy


