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Listing ID #10126

Regional Director of Operations

Candidate: 179994
Current Position: Regional Director of Operations
Industry: Oil & Gas – Convenience Retail, Travel Centers, QSR, Fuel Retail Operations
Experience: 30+ years

Scope:

Executive-level operations and commercial leader with 30+ years of experience leading large-scale convenience retail, travel center, restaurant, and fuel operations across multi-state portfolios. Proven success overseeing enterprise P&L performance, foodservice operations, category management, fleet sales, marketing strategy, store profitability initiatives, and operational turnarounds for some of the industry’s largest retail organizations. Extensive leadership experience managing high-volume fuel and inside sales operations, multi-unit field leadership teams, vendor negotiations, labor optimization, shrink control, training initiatives, and large-scale profitability improvement programs across hundreds of stores and restaurants.

Accomplishments:

  • Responsible for operational P&L for 875+ corporate stores and nearly 200 restaurants across multiple states.

  • Increased sales by 4.5% achieving top operational performance ranking companywide.

  • Reduced hourly employee turnover by 45% and product shortages by 30%.

  • Led store profitability improvement initiatives generating $10M improvement in 2023 and $33M

  • Directed operational P&L, foodservice, category management, & fleet sales initiatives across a 125-store division & 250+ store retail chain.

  • Negotiated foodservice contracts resulting in approximately 20% increase in vendor funding support.

  • Managed travel center & restaurant operations producing 250M annual fuel gallons & $175M in annual sales.

  • Negotiated major vendor contracts increasing funding support by approximately 38%.

  • Increased sales growth from negative trends to sustained positive growth while simultaneously improving gross profit performance and reducing marketing expenses by 20%.

  • Oversaw multi-state operations portfolio spanning 165 stores, 50M annual fuel gallons, and $250M in annual sales, driving double-digit foodservice and QSR growth, improving profitability by up to 35%, reducing operating expenses by 17.5%, lowering shrink and labor costs, and significantly improving employee retention through operational discipline, leadership development, and execution-focused initiatives.

Haskel Thompson & Associates: Since our founding in 1979, we have been the go-to recruiting firm within Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization. For more information about this candidate, please contact Jessica Kennedy