Director of Store Operations

Candidate: #190496
Current Position: Regional District Manager – Retail Operations
Industry: Oil & Gas
Experience: 25+ years
Education: B.S.

Scope:

Experienced retail operations leader with end-to-end responsibility for multi-state, multi-unit convenience store and grocery operations across wholesale and retail environments. Accountable for full P&L performance, including sales, margin, labor, shrink, safety, and customer experience across large geographic regions and high-volume store portfolios. Scope includes leading and developing regional and district leadership teams; executing KPI-driven operating models; managing multi-million-dollar budgets; driving operational standardization; overseeing food safety, regulatory compliance, and inventory control; and partnering cross-functionally with merchandising, finance, HR, and vendors. Extensive experience leading operational turnarounds, scaling training and succession programs, and supporting enterprise system, POS, and process transformations.

Accomplishments:

• Drove 5+% sales growth across multi-state, multi-unit convenience store operations through disciplined KPI execution and elevated operating standards.

• Delivered $1+M in annual labor savings by implementing optimized payroll, scheduling, and percent-to-sales labor models.

• Reduced employee turnover by 20+% by designing and deploying scalable training, coaching, and leadership development programs.

• Led turnaround efforts in underperforming regions, improving sales, margin, labor control, and operational consistency.

• Built and strengthened district- and regional-level leadership pipelines, increasing internal promotions and bench strength.

• Improved audit, food safety, and compliance scores through standardized inspections, dashboards, and accountability frameworks.

• Executed multi-region technology, POS, and system rollouts with no disruption to daily operations.

• Managed and supported operations for portfolios of up to 400 stores over her career, spanning both wholesale and retail environments.

• Established performance-driven cultures through coaching, succession planning, and clear accountability models.

• Strengthened vendor and cross-functional partnerships to support growth, execution, and brand consistency.

Haskel Thompson & Associates:

Since our founding in 1979, we have been the go-to recruiting firm within Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization.
For more information about this candidate, please contact Jessica Kennedy at 239-302-3587 or jessica@haskelthompson.com