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Listing ID #8971

Director of Operations – Multi-Unit

Candidate: #169225
Current Position: Senior Director of Operations
Industry: Retail, QSR, CPG, Private Equity, Petroleum
Experience: 10+ years
Relocation: NJ/Remote/Open to Travel

Scope:

This top-tier Senior Director of Operations has an established track record of success in C-Store and Travel Center Leadership. Additionally, this candidate is well versed in QSR Operations in both branded and proprietary models. He is a highly regarded leader that has worked for some of the largest players in the industry. We highly recommend that you take a look at the candidate’s full profile to gain more insight into this candidate’s background.

Accomplishments:

  • Lead a team of District Managers overseeing 20+ Travel Centers driving sales in excess of $160M.

  • Oversaw operations for QSR brands such as Chick-fil-A, Shake Shack, Dunkin’ Donuts, Starbucks, Auntie Anne’s, and Popeyes in addition to several others.

  • Led the opening of several major travel centers in FY 2024.

  • Adept in the nuances of working with state agencies associated with Turnpike Operations in the Northeast from PA to NJ.

  • Achieved annual budget of over $700M while leading multiple banners under one umbrella across 5 states.

  • Drove YOY same store sales growth of 4.5%+ through expanding online delivery and managing high-scope remodel projects to improve food and beverage conversion rates.

  • Supremely skilled in financial analysis and strategy using results from analyses to guide decision making and enhance operational efficiency.

  • Member of Chief Operating Officer Round Table.

  • Onboarding Design Task Force Member for new multi-unit leaders.

  • Designed and piloted Operations Internship.

  • Became the first licensee to receive Accredited Regional Training Store status for national QSR brand.

Haskel Thompson & Associates:

Since our founding in 1979, we have been the go-to recruiting firm within the Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization.

For more information about this candidate, please contact Robert Hurt at 239-302-3569 or robert@haskelthompson.com