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Listing ID #9792

Director of Operations

Candidate: #188573
Most Recent Position: Director of Operations
Industry: Convenience & Food Service
Experience: 20+ Years
Relocation: Open to Relocation

Scope:

This candidate is a highly accomplished retail operations executive with over 20 years of leadership at one of the nation’s most recognized convenience store chains. They bring deep expertise in multi-unit operations, talent development, organizational transformation, and enterprise-wide change management. They are skilled at building high-performance teams, launching new markets, and aligning store operations with corporate strategy to drive growth and profitability.

Accomplishments:

  • Directed operations for 115+ store locations overseeing P&L performance, workforce planning, and customer experience improvements.

  • Rebranded and revitalized a struggling region, transforming it into one of the highest-performing and most credible teams within the company.

  • Spearheaded the design and rollout of leadership and change management programs impacting 30,000+ associates, significantly boosting engagement and retention.

  • Led the opening of 7 new stores in an adjacent market, managing full leadership team relocations and coordinating cross-functional support across HR, Marketing, IT, Finance, and Construction.

  • Drove enterprise-wide digital transformation initiatives, securing $5M in funding and implementing strategies that improved compliance, efficiency, and customer/employee experience.

  • Recognized for exceptional ability to coach, mentor, and elevate leaders, building strong succession pipelines and future-ready talent across all levels of operations.

Haskel Thompson & Associates:

Since our founding in 1979, we have been the go-to recruiting firm within the Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization.

For more information about this candidate (188573), please contact Nick McQuarry at 239-302-3582 or Nick@haskelthompson.com