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Listing ID #9788

Director of Operations

Candidate: #137091
Current Position: VP of Operations/Director of Operations
Industry: Convenience, QSR, Travel Center
Experience: 20+ Years
Location: New England

Scope:

This highly dynamic operations leader brings over 25 years of multi-unit corporate and franchise management experience in the convenience retail, foodservice, and petroleum sectors. Known for driving operational excellence, franchise growth, and innovation, this candidate has a strong track record of building high-performing teams, implementing new technologies, and delivering consistent financial results across hundreds of locations.

Accomplishments:

  • Currently leads operations and franchise development for a 100+-unit QSR brand, overseeing corporate locations and guiding franchise expansion nationwide.

  • Developed and launched comprehensive corporate and franchise training, compliance, and operational manuals to ensure consistency and brand integrity.

  • Directed mergers and acquisitions resulting in the successful integration of 50+ sites, expanding market share while streamlining operations.

  • Spearheaded retail innovation initiatives, including automated self-checkout, fresh food programs, and new QSR concepts, driving double-digit increases in both sales and fuel gallons.

  • Achieved four consecutive years of +10% annual sales and profit growth while leading a regional operations team in the convenience retail sector.

  • Guided large multi-unit markets of up to 800+ stores, mentoring directors and field consultants while driving franchise support and performance optimization.

  • Proven expertise in P&L analysis, KPI tracking, compliance oversight, and strategic planning, resulting in sustainable operational success.

Haskel Thompson & Associates:

Since our founding in 1979, we have been the go-to recruiting firm within the Retail, QSR, CPG, Private Equity, and Petroleum industries to bring your organization top-tier talent. With our proprietary and extensive vetting process, you can rest assured that you will be adding highly educated, knowledgeable, and qualified candidates to help grow your organization.

For more information about this candidate (188222), please contact Nick McQuarry at 239-302-3582 or Nick@haskelthompson.com